---
title: Site Selection & Clustering
description: "Site Selection & Clustering\nSite Checklist \nSite Assignment & Cluster Creation\nSelecting the Correct Provision Type\nStarting and Stopping Sampling\nHelpful Links"
---

[Skip to content](https://support.pollensense.com/sensor-support/site-selection-clustering#main-content)

[More support](https://support.pollensense.com/sensor-support/kb-tickets/new?hsLang=en-us) [Customer portal](https://support.pollensense.com/tickets?hsLang=en-us) [Sign in](https://support.pollensense.com/_hcms/mem/login?redirect_url=https%3A%2F%2Fsupport.pollensense.com%2Fsensor-support%2Fsite-selection-clustering&hsLang=en-us)

![Logotype_tm](https://support.pollensense.com/hubfs/Logotype_tm.svg)

Open main navigation

Close main navigation

- [More support](https://support.pollensense.com/sensor-support/kb-tickets/new)
- [Customer portal](https://support.pollensense.com/tickets)
- [Sign in](https://support.pollensense.com/_hcms/mem/login?redirect_url=https%3A%2F%2Fsupport.pollensense.com%2Fsensor-support%2Fsite-selection-clustering)

 Pollen Sense Knowledge Base

- There are no suggestions because the search field is empty.

1. [Pollen Sense Sensor Support](https://support.pollensense.com/sensor-support?hsLang=en-us)
2. [Getting started](https://support.pollensense.com/sensor-support/getting-started?hsLang=en-us)

# Site Selection & Clustering

### Table of Contents

- [Site Checklist](https://support.pollensense.com/sensor-support/site-selection-clustering#Site-checklist)
- [Site Assignment & Cluster Creation](https://support.pollensense.com/sensor-support/site-selection-clustering#Site-assignment)
- [Selecting the Correct Provision Type](https://support.pollensense.com/sensor-support/site-selection-clustering#selecting)
- [Starting and Stopping Sampling](https://support.pollensense.com/sensor-support/site-selection-clustering#starting)
- [Helpful Links](https://support.pollensense.com/sensor-support/site-selection-clustering#helpful)

---

### **Site Checklist**

#### **Important:** Failure to follow this checklist may result in device damage or inaccurate sensor readings.

- **Internet Access** – Ensure the location has access to a stable Ethernet or Wi-Fi connection.
- **Debris Sources** – Keep away from dust vents, dense foliage, or anything that may skew the readings.
- **Airflow** – Avoid vents, fans, AC units, or anything that could blow particles directly into the sensor.
- **Obstructions** – Choose an open space, away from walls, trees, or large furniture that may block airflow.
- **Moisture Risks** – Stay clear of areas exposed to water spray (sprinklers, fountains, humidifiers, etc.).
- **Traffic** – Avoid high foot or vehicle traffic to reduce tampering and contamination.
- **Stable Mounting Surface** – Make sure the mounting surface is solid and free of vibrations.
- **Security** – Consider using a small lock if tampering is a concern.

**Note:** If you are unsure of where to deploy your sensor, please reach out to us via email to [support@pollensense.com](mailto:support@pollensense.com). One of our technicians can help you decide on the most optimal location you have available.

### Site Assignment & Cluster Creation

**Sites and Clustering:**  
A **Site** is a physical location you define where a sensor collects and uploads particulate data. This data is permanently tied to the Site where it was collected and **does not move with the sensor**.

You can view Site data at [portal.pollensense.com](http://portal.pollensense.com/) under the **Organization** tab.

A **Cluster** has improved accuracy as you can assign **multiple sensors to a single Site**. Sensors in a Cluster must be placed **side by side, no more than 1 meter apart**.

For instructions on assigning a sensor or Cluster to a Site, see [**Site Assignment via Particle Sense**](https://pollensense.atlassian.net/wiki/spaces/PSS/pages/69271659).

 

### Selecting the Correct Provision Type

When assigning your sensor to a Site, it’s important to choose the correct **Provision Type** to ensure accurate data reporting. Use the chart below to determine the appropriate option:

| Location | Provision Type |
| --- | --- |
| Outdoors | Outdoor Ambient |
| Indoors | Indoor Residential |

 

> *Note: Additional Provision Types are available but require approval from a Pollen Sense Technician before use.*

### **Starting and Stopping Sampling**

Once your sensor is assigned to a Site, it's ready to begin collecting data.

1. **Check the media cartridge:** Ensure the media cartridge (tape cassette) is properly seated by applying light pressure to the center circle.
2. **Start sampling:** In the Particle Sense app, open the sensor’s **Manage** page and toggle **Collect Samples** to **On**.
   
     1. It may take a moment to update—pull down to refresh if needed. Once sampling begins, you’ll hear the internal fan and see the tape start to advance.
3. **View collected data:** Images and particle counts are viewable at [portal.pollensense.com](http://portal.pollensense.com/) under the sensor’s assigned Site.
4. **Stop sampling:** When you're done collecting data, toggle **Collect Samples** to **Off** in the app, and remove the sensor from its Site if needed.

### Helpful Links

[Pollen Sense Portal](https://support.pollensense.com/sensor-support/pollen-sense-portal-overview?hsLang=en-us)  
[**Service Manual**](https://pollensense.atlassian.net/wiki/spaces/PSS/pages/371785733)  
[Sensor Mounting Options](https://support.pollensense.com/sensor-support/sensor-mounting-instructions?hsLang=en-us)  
[Media Cartridge Installation Guide](https://pollensense.atlassian.net/wiki/spaces/PSS/pages/69370156/Media+Cartridge+Installation+Guide)  
[**Connecting to Wi-Fi via Particle Sense**](https://pollensense.atlassian.net/wiki/spaces/PSS/pages/69107948)  
[**Frequently Asked Questions**](https://support.pollensense.com/sensor-support/-temporary-slug-3a919d0e-81c3-450c-8812-85df747d302b?hsLang=en-us)

- [Getting started](https://support.pollensense.com/sensor-support/getting-started?hsLang=en-us)
- [General](https://support.pollensense.com/sensor-support/general?hsLang=en-us#main-content)
  
  
  
  
  
    - [Portal](https://support.pollensense.com/sensor-support/general?hsLang=en-us#portal)
- [Troubleshooting](https://support.pollensense.com/sensor-support/troubleshooting?hsLang=en-us)
- [FAQs](https://support.pollensense.com/sensor-support/faqs?hsLang=en-us#main-content)
  
  
  
  
  
    - [Aerobiology](https://support.pollensense.com/sensor-support/faqs?hsLang=en-us#aerobiology)

[![Pollen Green-Icon](https://support.pollensense.com/hs-fs/hubfs/Pollen%20Green-Icon.png?width=75&height=75&name=Pollen%20Green-Icon.png "Pollen Green-Icon")](https://pollensense.com)

Pollen Sense

<https://www.facebook.com/PollenSense> <https://x.com/pollensense> <https://www.instagram.com/pollensense/> [mailto:support@pollensense.com](mailto:support@pollensense.com)

Copyright © 2025,